Smartcrutch® privacy and security measures are designed with premium security in mind, so any personal information that you provide to Smartcrutch® is used for the purpose of receiving Smartcrutch® communications, purchasing Smartcrutch® product, market research and personalizing and enhancing your web experience with Smartcrutch®, and for no other purpose. Smartcrutch’s specific privacy policies are outlined below.
There are many ways that Smartcrutch® obtains information from you: (1) from an on-line or telephone purchase; (2) from navigational information about where visitors go on our website; (3) when you enter an Smartcrutch® sweepstakes/giveaway; (4) anytime you submit a business reply, product, or warranty card; (5) upon contacting customer service to request Smartcrutch® communications; (6) upon signing up at an event.
In order to provide users and subscribers with the most efficient and enhanced service and to better understand your preferences, we may request any of the following information from you: name, address, telephone number, email address, gender, year of birth, injury, shopping preference, product interest. Of course we will need your credit card information for any online purchases.
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide products and services to you and, for example:
The information obtained from ordering/registering on-line is utilized to improve your web experience and/or opt-in to receive occasional e-mails, which provide you with the latest and greatest information regarding Smartcrutch® and its products.
The navigational information allows us to see which areas of our Web site are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, browser version, IP address) may be collected which will provide information regarding the general use of our website.
Smartcrutch® will never sell any information about you to anyone. “Cookies” are used by Smartcrutch® only to allow you to use Smartcrutch’s web site in the most efficient manner.
A cookie is a small removable data file that is stored by our web browser on our computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. For example, we use cookies to:
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings.
We also work with other companies who use tracking technologies to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to our website and your interaction with our communications, including advertising.
Smartcrutch® will only send e-mails to you if you ask for them and you can easily unsubscribe at any time you want. Smartcrutch® has a company policy not to flood people with e-mail correspondence, but simply gives you periodic information so you can stay up to date on what Smartcrutch® is offering. Smartcrutch® also uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.
If you would like to update your mailing information or want your name and address removed from Smartcrutch’s direct mailing list you can email us at mailing@smartcrutchusa.com
If you are under 14, you should surf Smartcrutch.com only with involvement of a parent or guardian. Although Smartcrutch® does not specifically direct its web site, catalogs or e-mails to children, Smartcrutch strives to provide children with as much customer service as possible without violating their privacy rights. For their protection, Smartcrutch® asks that anyone under 14 years of age not attempt to register with Smartcrutch® or otherwise provide Smartcrutch® with any personal information without the consent of a parent or legal guardian.
Our web site’s security system is armed with a system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.
You may request to stop receiving communications from Smartcrtuch® at anytime. You can choose to cancel e-mails only, snail mail only or both by emailing mail@smartcrutchusa.com. You may still receive catalogs or emails from Smartcrutch® for several weeks after your request is received.
Please review the site periodically to see any updates to the information provided here. This privacy policy was last updated on Jult 20, 2011.
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